Some pieces sold by Occam's Laser are more fragile than others.  As a new and growing business, we aspire to a 100% satisfaction rate and know that sometimes we may miss the mark. 

If your order arrived damaged in any way, please reach out and let us know. 

Orders typically ship within 7-10 days. 

If you have an event or deadline to meet, please specify so we can offer best efforts to ensure a  timely delivery.